I am BEYOND FRUSTRATED with the LACK of assistance I have gotten! I unfortunately have had "Exede" for a couple of years and was told this was "internet from space" LMFAO!!! I can't stream movies to our TV without constant buffering or just no abaility to connect at all. I had called previously and was told it was Direct TV'S fault. I called Direct they say no it's the internet provider's fault. I called "Viasat" today and was told they have ZERO available dates for a technician to come fix this problem! WTF??? I am now waiting for the "manager" to call me back in an hour??? I will be looking for a new internet provider. I am so angry!!! We have the highest plan as we run our business here and use it primarily for that. Oh I was also told that the reason we can't stream is because peak hours are from 5pm to 2 am...sorry. YES, he said he was sorry but thats the way it is.... OMG!!!!!!