I am attempting to pay my bill, having trouble, Can't remember user name or password

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  • Updated 4 years ago
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I need help paying my bill.
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Claudia Herron

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Posted 4 years ago

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Bev, Champion

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You will need to call customer service at 855-463-9333. This is a community, public forum so no one can post account information here. If you cannot call, you can email your account information to exedelistens@viasat.com and someone will be able to help you via email.
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Brad, Viasat Employee

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Hello Claudia,
Call the number Bev listed that'll get you in touch with our billing team and we can reset your password as well!
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Debbi Cobern

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This has helped me over the past 25 yrs. I've been online. I keep a notebook next to my laptop and keep all my I.D.'s and Passwords in this. Whenever I need to change the info for some reason, I cross out the old info and put in the new and date the change. It has helped me avoid a lot of stress over the years. Also, I have them take the payment out of my bank account every month so I don't have to worry about it. This is your best bet.
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Bev, Champion

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That is a good idea Debbi.

I use RoboForms, it isn't free but it can both generate and remember 100's of passwords. It stores them on your computer and, it's easy to make a backup copy of that folder. RoboForms also offers options for online password backup and, syncing passwords across multiple devices.

*Note I do not work for them just know it's a useful, helpful tool for those that have tons of passwords to keep track of.*