Trouble with spam

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
I have received 40 spam emails today alone in my IN box on my Wildblue account.  I have my settings on high and I have also been setting up rules to filter SPAM.  NONE of my SPAM ever goes in the SPAM folder.  One of the few reasons I have kept Wildblue and put up with marginal service the past few years is because everyone has my Wildblue address.  If I can"t get this fixed and I have to change over to my Yahoo email address, I am changing ISPs as well since I now have other options in my area.  In 2016, WB/Excede/Viasat can't find a better SPAM filter than this one?  Really?   WB used to be a good ISP.  I am fed up with this issue wasting data both on WB and on my cellphone accounts.
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  • 9 Posts
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  • frustrated

Posted 4 years ago

  • 1
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Diana, Viasat Employee

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Hi Holly,   I apologize if you continue to have issue with spam emails.  Please send your account and contact information to  We do our best to fix this for you.  Thank you so much.
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Gregory Davis

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Holly, just a side note here. I have been a Wildblue/Exede customer since 2007 and long ago migrated to GMAIL which has a good SPAM filter. I also have a YAHOO email address but found that their WEB based eMail took TOO LONG to load. YAHOO wants to load ADS on the right hand side of the screen. I had to WAIT untinl these ADS loaded before I could do anything with the screen - UGH. I no longer use YAHOO mail. I know they have a PAID version but never migrated there.
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Well, as directed above, I contacted excedelistens...  I did initially get a response from them asking a few questions and I emailed them back.  No further response.  I emailed again yesterday requesting an update and still no further response.  In the last month, I have received over 335 SPAMs in my IN box and ZERO SPAMS in my SPAM folder.  (I moved them manually.)  An ISP not having a decent SPAM filter in 2016 is inexcusable.  Wasting customers data to clean up SPAM is inexcusable. 
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i have msn,yahoo,gmail as well as wildblue..i like the inbox setup that gmail has.and their great about filtering i have all of my other emails forwarded to gmail..and all i have to do about spam in my click on spam once for each spam email.and let it go at,that saves me a lot of time and trouble,by keeping me from having to go through each at a time..