hurricane

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My speeds have slowed considerably since the hurricane Michael storm event this week. Any thoughts or information on this ?
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david lightsey

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Posted 7 days ago

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VeteranSatUser, Champion

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My speeds were really bad a couple nights ago. I guess it is possible Viasat has had to reroute traffic through other gateways because of the storm.
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Old Labs (VS1-329)

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Where are you located? As I recall from an earlier conversation, you are on Viasat-1 and all Viasat-1 gateways are west of the Mississippi at last check. I'm in Virginia and did notice some signal degradation as Michael made it's dash inland and across the southeast as well as slower than normal "speeds" but not by much. All of my traffic is flowing through the Lovelock, NV gateway then SLC but my path to Viasat-1 would have been passing through Michael as it rambled up the east coast. Today, signal was back to normal as it moved out to sea.
(Edited)
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GabeU, Champion

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I have ViaSat's direct competition, and my speed plummeted to less than 2% of normal on Wednesday evening.  It had been many months since my speed had dropped to anywhere near that level.  It's fine, today.  It was very likely due to the ground based network on the east coast being affected by Michael.  My gateway is in Oregon, but service can still be affected by a ground based network disruption on the other side of the country.   
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Old Labs (VS1-329)

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And not necessarily Viasat's or HughesNet... for example, some speed test sites select a server that they think is physically located near you using inaccurate approximations (geolocation). Even normal sites may direct you far from your gateway (for much the same reason).

For example, speedtest.net always likes to choose one of their servers located in Virginia by default - choosing a server closer to Salt Lake City (SLC) typically yields more accurate (and marginally better) speed test results attributed to Viasat.

Your physical point of presence on the internet is your gateway's not your home's. In my case, the first publicly recognizable IP address using tracert is always Salt Lake City and Level 3's backbone. The prior hops are all private and Viasat infrastructure (or my router the first hop). For all intents and purposes I might as well be living in Salt Lake City with that journey to space and back- Home Depot always wants to send me there for pickup ;)

But as far as Michael goes, not much more than extended rain event for me (especially Thursday evening and early Friday). Definitely not the case for those in Florida or Georgia.               
(Edited)
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Brad, Viasat Employee

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How's it now David?
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david lightsey

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Brad
      Speeds have improved. probably 75% of pre storm speeds. Speed test is using different servers than normal. Speeds seem to be slower ,but not  that bad. I thought there might be some infrastructure damage causing the slower speeds.