how to change my wi-fi password-not the exede password

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I want to change my wi-fi password-not the exede password. How do I do this? I looked on the wi-fi box and it says Viasat. Help!
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Janice Dowse Shear

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Posted 3 years ago

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Brad, Viasat Employee

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Janice do you have the wifi modem or do you have a router connected? If the latter you can do it by doing the steps here if you have the exede wifi router (looks like this you can call us at 855-463-9333 and we can help you reset it
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Alex, Viasat Corporate Communications

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I keep seeing these directions in many places but it does not work. When I enter the IP address in my browser I come up with all kinds of options none of which ask for username or password just a lot of advertisement. I have even tried the IP  address given in my documentation and that does not work either. HELP!

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Markgc, Champion

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What modem are you trying to connect to ?  You have to use the correct url for your modem.   You are then talking directly to the modem and are not going out onto the web.  It may look like a web page but it is generated by your modem software.  You should not see any advertisements.
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Lisa Hess

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i am at the library on the computer i need someone to show me step by step how to change my wifi password PLEASE IN DETAIL
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Bev, Champion

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You can only change your wifi password on a router you own, not a public computer. Your router should have instructions that either came with it or, are available on the website of the router manufacturer.
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Pat Raso

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Yeah, but the instructions that come with the router is not correct. I have the same problem with my own and have not been able to get anyone to help with this. So.... good luck.
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Wes Menzel

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A few things to remember...

When connected to your HOME network, open your browser and type in: then hit enter.
(Do not put anything before or after, your browser should take you there.  Also, do NOT put www in front of it...JUST the numbers)
You should see a page like this:
Click on the choice for WiFi Settings.  You should then get to THIS page.

Here is where you enter your login information for the router itself.  It should be whatever you set it up to be.  (the default user and password are user/user all lower should really change that if you haven't already!)  This is not your WiFi password, or your Exede account is your ROUTER username and password.
Once you successfully get logged in, you'll be at this page:

You'll see your home network name at the top and your security settings.

Below that, you'll see a box marked "Password" with a bunch of dots in it.
Delete those out of there and enter in your new WiFi password.  Then hit the "Save Changes" button.  
It will think about it for a minute and tell you to wait, then show you this screen.

And there ya go.. your password for the WiFi is changed.

To test it out...go onto your iPad or phone and go into the WiFi settings.  Click on your home network WiFi entry and hit "Forget This Network" It's in different places on different devices but, it's there.  If you can't find it, remember:  Google is your friend!  :)
After that just click on your home WiFi connection and it should prompt you for your new password (assuming of course, that your security settings require a password)
Enter your NEW password and you're all set.

Hopefully this will solve the issue. :)

If this doesn't work...double your money back! :P
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Pat Raso

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Wes, Thank you, thank you. finally I am able to change the long and complicated password. You are a "doll."
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Wes Menzel

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Thanks! :)

Glad it worked...  I try to do at least one nice thing per year.  Now I can back to being my old, miserable self.  :D

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