How do you get a final copy of a bill for a closed account?

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  • Updated 3 years ago
How do you get a final copy of a bill for a closed account? I've made two calls into customer service asking for copies of my final bill and was told the request was sent to corporate. Why can't it be emailed or faxed, your a technology company? I needed the bill last week to submit to my company for the charge and am still waiting on a "mailed" copy.
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Jennifer M

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  • Frustrated

Posted 3 years ago

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Knight Rider

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You can call customer care and they can mail it to you or maybe send a copy to a different email address for you.  1-855-463-9333 or you can email exedelistens@viasat.com and see if they can get you a copy.
(Edited)
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Jennifer M

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I've called twice, they claim they can only mail it and I have not received it after two weeks.
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Knight Rider

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Send the email to the mods here with your old account number and contact info and see if they can look on the account and see that one was sent or not and if not they will get you a copy.