How do I fix the slow Wifi speed...?

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Me and my family have the "UNLIMITED PLATINUM 100" because we use a huge amount of data. Now I don't really know how fast download speed is supposed to be, but right now we are pulling a solid 2.66Mbps and like no cap, it takes a solid 10 seconds to load a webpage. Is there any way we can fix this, and make it faster?
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Robert Laubach

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Posted 2 weeks ago

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ExSatUser

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Well first of all, there is a cap. Satellite internet is not "unlimited" data, no matter what they say.


When you say you use huge amounts of data, how much exactly? I mean if you are using over 500GB per month for instance, satellite internet is not intended for that.


Now it is possible you would get faster speeds with your own router. The built-in Viasat router is not known to be very robust.


Did speeds just slow down recently? If so, that is probably because of excessive data usage.
(Edited)
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Robert Laubach

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well, currently we are clocking 302GB used. Next billing is in 17 days. We have been members for about a year now, but it has always been relatively slow.  We live near the Bay Area (area code: 95037). So maybe its cause so many people log on in our area. For some reason it slows down even more from 8:30 to morning. So your recommendation is to hook it up to a separate router, any other advice?
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ExSatUser

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Yes. Separate router and use less data.

If you are using 600 or 700GB a month, satellite is not intended for that.

The overall usage of the internet in these times only exacerbates the problem.

Where you live only satellite internet is available?
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Old Labs

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A separate/different router would only be useful if your slowdown were attributed to the the supplied wifi's weak performance.

You're being de-prioritized during peak usage periods - which are now not limited to the typical evening hours. You've got a 150GB threshold with that plan, until now there was probably little reason to deprioritize you. That changes when folks are shuttered and on  lock down unable to use their employers bandwidth - your whole state is on lockdown.
(Edited)
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Robert Laubach

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We have never considered anything else, as of now. We live in the outskirts of town, so much so, people who come over never have service, unless they have AT&T; as we live by an AT&T tower. We have only tried satellite. I am open to ideas and judging by the way you worded that question, there seems to be another side. Let's consider, yes, we could get other styles of internet. What do you recommend? What is your idea? (We know very little about this whole internet thing, so any advice would be amazing)

We can not get cable where we are. This is probably irrelevant, but most of the time we just switch over to a personal hotspot when streaming movies, because on wifi it buffers ever 4 seconds. 
(Edited)
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Old Labs

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Supplementing satellite with your personal hotspot is probably the only viable option for now. Different cell plan on AT&T or an AT&T MVNO having more data if needed. But beware MVNO's which may mislead and read all fine print and unlimted doesn't really mean unlimited in some cases. The other thing to investigate would be to see if there are any fixed wireless options in your area - however it'd be difficult to get an installation (if needed) right now I imagine.
(Edited)
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ExSatUser

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Also look into why you are burning so much data. That is an awful lot of data. Try to conserve.
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Homeskillet

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10 seconds to load a web page at 2.66 Mpbs? That doesn't seem right. It shouldn't take that long unless the web page was a data hog and you were running a couple hundred Kbps or less. I would run a virus scan and check how many programs are running on start up. Does msconfig still pop that up? I have windows 7.

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Old Labs

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Even this site's relatively light home page takes 10 seconds to load and fully render about 600 KB that's transferred on satellite. I could be running at 100 Mbps and it still wouldn't matter much. It takes some 59 separate requests to fully load with each request incurring it's own latency hit (although multiple request may be active at a time). With https prominent Viasats web acceleration is less efffective than in the old days.

Things like ad blockers and uMatrix allow you to eliminate requests for the things you don't want or don't need while saving data - massive amounts on poorly designed and bloated web sites. uMatrix in particular both most don't want to take the time needed to learn it. Some ad blocking is simply cosmetic (hiding elements rather than preventing their download). 

Had to step away to change to my wireless connection, but that same page takes about 4 seconds to fully load all the same resources and right now my wireless is running about 1/6 the speed of Viasat -  the difference is the latency on each request. More speed isn't always better.
(Edited)
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Old Labs

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For those up to the learning curve, uMatrix is a point and click matrix to filter net requests according to source, destination and type. It's available as an extension to various browsers.

https://github.com/gorhill/uMatrix/wiki

Not for the timid however. But setup your bookmarks and favorites for a more enjoyable experience and stretch for threshold. Or wait for Viasat to increase caps, your call.
(Edited)
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Old Labs

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And you would still rather be disruptive than helpful.

As a result once the moderators ban you and delete your posts, chances are useful information will be thrown out with the bathwater at the same time sdue to this community's lame GetSatisfaction format. That's the only reason I don't lobby for your removal. It would be much better if everyone simply ignored you.
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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I still miss the "Ignore" feature that was available in the old forum.
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Homeskillet

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They have an ignore feature on a professional forum I belong to, unfortunately the few people I have on ignore will frequently get quoted by others. So the ignore feature is often useless.
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Homeskillet

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They have an ignore feature on a professional forum I belong to, unfortunately the few people I have on ignore will frequently get quoted by others. So the ignore feature is often useless.
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Homeskillet

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And you would still rather be disruptive than helpful.

The troll can't be helpful as it doesn't have any knowledge in any area that would be useful to anyone here.
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Old Labs

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Let it go... lost in all of the back and forth will be the suggestions above. Each reply you give him is  power pill. Even now folks are going to have to know to expand the View previous link to get to useful info.
(Edited)
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Snuffleupagus

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Search WISP providers (fixed wireless, as mentioned above).

I think I saw ATT killed their ipad plan, people were using that in a hotspot/device without issue, it was $35/month for unlimited (deprioritized after x amount, but not cap and decent speeds).  It was available for years.

Google ATT Fixed wireless.  It's in limited areas, and has a cap (though generous by sat standards), it would be a supplement to your heavier usage.  I looked at zillow and pulled up a random house address kind of on the outskirts.  It said it wasn't available, but you could check your specific address just to double check (some trees and hills around the one I picked).  I didn't reference an ATT coverage map to see if it covered the house I looked up....

There are some "expensive" plans available on "blue", like $250 for startup and then $200/month, but that's unlimited with no throttling.  Some don't like the company that's with, but it should work....  Probably better not mention the name here because it's more of a replacement than a supplement.

There are likely more options, but it would be better to ask in the ATT sections on Howardforums, Reddit, DSLreports, etc.  RVmobileinternet also has wireless guides.
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Homeskillet

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You could use cell wireless to supplement, but they no longer have unlimited plans and they will throttle you to 600 Kbps if you go over. That is way worse than 2.66 Mbps you claim you get when you are over now. You could see if fixed wireless is available, but coverage on that isn't wide spread. Some whole states don't even have it. Truth being told if you are already at 300 GB and still pulling 2.66 Mbps you are one of the lucky ones. Unless you can get hardwired I would just stick with Viasat in your situation.
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Stephen Rice, Champion

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I miss the good old days when everyone considered me to be the village idiot.
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Old Labs

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I miss lawn darts and their potential for enforcing natural selection. 
(Edited)
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talywil

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If you are close to an att tower, look into ubifi. LTE, no caps runs on at&t network.
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Old Labs

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Unfortunately, not accepting or fulfilling new orders for now:

https://www.ubifi.net/a-note-to-our-customers/
(Edited)
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ExSatUser

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Guess sales and fulfillment can't work at home?
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Homeskillet

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This is getting ridiculous with some of the businesses that are shutting down. I am sure many will not survive.
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ExSatUser

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Agreed
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Admiral Korbohuta

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Yep. The economic impact of this "crisis" will be much worse than the virus itself.