How do I fix the slow Wifi speed...?

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  • Updated 2 weeks ago
Me and my family have the "UNLIMITED PLATINUM 100" because we use a huge amount of data. Now I don't really know how fast download speed is supposed to be, but right now we are pulling a solid 2.66Mbps and like no cap, it takes a solid 10 seconds to load a webpage. Is there any way we can fix this, and make it faster?
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Robert Laubach

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Posted 2 weeks ago

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ExSatUser

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Well first of all, there is a cap. Satellite internet is not "unlimited" data, no matter what they say.


When you say you use huge amounts of data, how much exactly? I mean if you are using over 500GB per month for instance, satellite internet is not intended for that.


Now it is possible you would get faster speeds with your own router. The built-in Viasat router is not known to be very robust.


Did speeds just slow down recently? If so, that is probably because of excessive data usage.
(Edited)
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Robert Laubach

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well, currently we are clocking 302GB used. Next billing is in 17 days. We have been members for about a year now, but it has always been relatively slow.  We live near the Bay Area (area code: 95037). So maybe its cause so many people log on in our area. For some reason it slows down even more from 8:30 to morning. So your recommendation is to hook it up to a separate router, any other advice?
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ExSatUser

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Yes. Separate router and use less data.

If you are using 600 or 700GB a month, satellite is not intended for that.

The overall usage of the internet in these times only exacerbates the problem.

Where you live only satellite internet is available?
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Old Labs

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A separate/different router would only be useful if your slowdown were attributed to the the supplied wifi's weak performance.

You're being de-prioritized during peak usage periods - which are now not limited to the typical evening hours. You've got a 150GB threshold with that plan, until now there was probably little reason to deprioritize you. That changes when folks are shuttered and on  lock down unable to use their employers bandwidth - your whole state is on lockdown.
(Edited)
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Robert Laubach

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We have never considered anything else, as of now. We live in the outskirts of town, so much so, people who come over never have service, unless they have AT&T; as we live by an AT&T tower. We have only tried satellite. I am open to ideas and judging by the way you worded that question, there seems to be another side. Let's consider, yes, we could get other styles of internet. What do you recommend? What is your idea? (We know very little about this whole internet thing, so any advice would be amazing)

We can not get cable where we are. This is probably irrelevant, but most of the time we just switch over to a personal hotspot when streaming movies, because on wifi it buffers ever 4 seconds. 
(Edited)
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Old Labs

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Let it go... lost in all of the back and forth will be the suggestions above. Each reply you give him is  power pill. Even now folks are going to have to know to expand the View previous link to get to useful info.
(Edited)
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Snuffleupagus

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Search WISP providers (fixed wireless, as mentioned above).

I think I saw ATT killed their ipad plan, people were using that in a hotspot/device without issue, it was $35/month for unlimited (deprioritized after x amount, but not cap and decent speeds).  It was available for years.

Google ATT Fixed wireless.  It's in limited areas, and has a cap (though generous by sat standards), it would be a supplement to your heavier usage.  I looked at zillow and pulled up a random house address kind of on the outskirts.  It said it wasn't available, but you could check your specific address just to double check (some trees and hills around the one I picked).  I didn't reference an ATT coverage map to see if it covered the house I looked up....

There are some "expensive" plans available on "blue", like $250 for startup and then $200/month, but that's unlimited with no throttling.  Some don't like the company that's with, but it should work....  Probably better not mention the name here because it's more of a replacement than a supplement.

There are likely more options, but it would be better to ask in the ATT sections on Howardforums, Reddit, DSLreports, etc.  RVmobileinternet also has wireless guides.
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Homeskillet

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You could use cell wireless to supplement, but they no longer have unlimited plans and they will throttle you to 600 Kbps if you go over. That is way worse than 2.66 Mbps you claim you get when you are over now. You could see if fixed wireless is available, but coverage on that isn't wide spread. Some whole states don't even have it. Truth being told if you are already at 300 GB and still pulling 2.66 Mbps you are one of the lucky ones. Unless you can get hardwired I would just stick with Viasat in your situation.
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Stephen Rice, Champion

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I miss the good old days when everyone considered me to be the village idiot.
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Old Labs

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I miss lawn darts and their potential for enforcing natural selection. 
(Edited)
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talywil

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If you are close to an att tower, look into ubifi. LTE, no caps runs on at&t network.
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Old Labs

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Unfortunately, not accepting or fulfilling new orders for now:

https://www.ubifi.net/a-note-to-our-customers/
(Edited)
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ExSatUser

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Guess sales and fulfillment can't work at home?
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Homeskillet

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This is getting ridiculous with some of the businesses that are shutting down. I am sure many will not survive.
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ExSatUser

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Agreed
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Admiral Korbohuta

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Yep. The economic impact of this "crisis" will be much worse than the virus itself.