How do I find the call handling page?

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  • Updated 4 months ago
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Everyone calling gets transferred to voice mail and I am never notified . It doesn't even ring before transfer to where it is never known. Doctors, the VA, emergency, relatives, all no ring, and go to voice mail I can not even know about, let alone retrieve. It is like an out only phone! It used to work fine. How do I adjust the settings? Ring 60 seconds and nifify my email of voice messages and how to retrieve them.
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mgopilot

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  • bummed and mad

Posted 4 months ago

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Matt B, Viasat Employee

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Here's some general information on Voice.
https://help.viasat.com/internet/articles/General/Voice


Basically, head to http://managevoice.viasat.com 

Username = Voice phone number or Service agreement number (400#).
Password = Initially set as the first 4 letters capitalized of their first name and first 4 letters lowercase of their last name. (eg. JOHNdean).

Or you can dial *36 from your home phone, the default pin is 1234.

If you're still having problems with the voicemail, email us at viasatlistens@viasat.com with your account information, and we can change the settings for you.