how do i find out how much data is used by each person using my account?

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  • Updated 2 years ago
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How much data is used on each phone or laptop?
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Celia Blalock Gunnin

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Posted 2 years ago

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Steve Frederick-VS1/Beam314, Champion

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Celia, you will need to use a third party router that has traffic monitoring capabilities. I use an ASUS RT-AC1900P, but there are many other manufactures that offer routers with similar capabilities, the Netgear Nighthawk is another popular one. 
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Diana, Viasat Employee

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Hi Celia,  At this time we do not have a way to track each device and data usage. Steve suggestion regarding a router, is a great way to check each device's usage.
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Kathleen Robinson-Sidwells

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I have a problem with my neighbors using my service,I would like to be able to look at this as well.I have purchased a new router and do have that blocked.Before they hacked my router they was just using my internet but could not prove it.When I started turning my whole system off when I was not using it I noticed my usage decreased and my data was lasting the month.In all we are on the net about 3 hrs.a day off and on rairley watch videos or play on line games other than cards.Internet says there is no way to tell who is on net,but I did get one Lady who said she would get me a report about it but we got disconnected and when called back the man new nothing of this type report.I feel they can tell who is using by computers and phones ISP numbers but don't like to get involved it's to much work for them.
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Brad, Viasat Employee

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Hi Kathleen

I'm not sure what report that agent would refer to. We can view usage by category and how much data was used in a month but we do not have a way to track day by day or by device. 

Your neighbors leaching off your system could be resolved by changing your wifi password by following these steps