How do I contact Exede Corporate headquarters?

  • 5
  • Question
  • Updated 6 months ago
  • Answered
I upgraded my service on Jan.13th. Received new modem on Jan.19th. Service wasn't receiving software update. After 2 days and 5 hours on the phone, Tech II said the modem was bad and would have to send a new modem but that they would send a tech also as that is policy. Exede is to credit my account for service call. Service was set for Wed.Jan.25th 8am-11am. I left at 11:22am. My home security video shows the service tech arrived at 11:57am. 57 minutes late and no call even. I want to pass this to cororate , cancel my service and receive refund for Jan 19th through end of month of jan.
Photo of Michael Thuesen

Michael Thuesen

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 5
Photo of Alex

Alex, Viasat Corporate Communications

  • 666 Posts
  • 284 Reply Likes
Official Response
This forum is monitored by a group based at our Exede HQ in Denver. If you're looking to contact corporate headquarter, this is the place to be.