How do I connect my FAX machine to Exede Voice?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: older post

Photo of Marni Cohen Rapf

Marni Cohen Rapf

  • 4 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Marni Cohen Rapf

Marni Cohen Rapf

  • 4 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled can I send a FAX using Exede Voice?.

How do I send a FAX with Exede Voice
Photo of Diana

Diana, Viasat Employee

  • 2405 Posts
  • 475 Reply Likes
Hi
Marni, if you want to connect your fax machine to the ATA, it would go into
line one. Please contact the manufacturer of your fax machine to see
if it will work with a satellite internet service. Please refer to http://www.exede.com/faqs/about-exede-voice/. There are a lot of
answers about the Exede Voice Service there. Thanks.
Photo of Nicholas Wilson

Nicholas Wilson

  • 81 Posts
  • 45 Reply Likes
Basically Exede Voice doesn't support FAX.  I find it barely supports voice. It was a mistake for me to port my business phone line to Exede Voice. The delays caused by satellite latency makes it sound like an echo chamber, and it's hard for the parties to keep from talking over each other.
Photo of Marni Cohen Rapf

Marni Cohen Rapf

  • 4 Posts
  • 0 Reply Likes
Voice works fine for us.  There are ways to get around FAXing.  Thanks. 
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3162 Posts
  • 2033 Reply Likes
I have been using Exede Voice for a year and a half and I have no problems with it. The only thing is the initial answering of a call, you have to give it about a second or two before starting to talk. I am very pleased with it, so much clearer than my old Verizon landline, more reliable and so much less expensive.
Photo of Diana

Diana, Viasat Employee

  • 2405 Posts
  • 475 Reply Likes
Steve, Thank you for your valued feedback! We're glad you are enjoying Exede Voice. 
Photo of Russell Deihs

Russell Deihs

  • 9 Posts
  • 0 Reply Likes
hated every thing about exede had the same problems with voip as listed on here....switched to att 

This conversation is no longer open for comments or replies.