How do I change my viasat Wi-Fi password

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  • Updated 4 days ago
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Elsa Marroquin

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Posted 4 weeks ago

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Diana, Viasat Employee

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Hi Elsa,  Here is a link to walk you through to change your password.  If you need additional help, call Customer Care at 855.463.9333.
https://help.viasat.com/internet/articles/General/change-WiFi-password
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Matt B, Viasat Employee

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Crystal Malcom

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It will not let me sign into my gateway device I’ve used admin and everything you said to use step by step so what can I do now to change it or can it be changed ?? Guy that hooked it up said it couldn’t be
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Matt B, Viasat Employee

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Try the manufacture reset.  There's a recessed button on the back on the modem.  Use a paper clip to press it down for about 30 seconds.  This should change the login (as well as the wifi name and password) to the original settings.  You should then be able to use the admin/admin or login info on the back of the modem, depending on which one you have.
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Bob Lexus

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Elsa, which modem do you have?
White triangle or black with a blue circle on side?

If you have black one, it is admin for both fields