How do I cancel my Exede voice account?

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  • Question
  • Updated 2 years ago
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I've been having problems with dropped calls during perfect weather and have already switched to a more reliable landline. What is the process for cancelling my voice service in this case?
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jatharp1999 .

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Posted 3 years ago

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Knight Rider

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Call 1-855-463-9333
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Rhonda Ward

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I never got connected.Even after talking to customer service on 2 or 3 different occasions.They were always asking about an adapter that was supposed to arrive by mail 3 days later.
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Exede Lindsey

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Hi Ronda, 

I’m sorry to hear your voice services have not been connected as yet. Please send us your account and contact info to exedelistens@viasat.com or give our Exede VoIP team a call at 866.945.3258 so we can address this issue. 
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Exede Lindsey

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Hello Jatharp1999,

I’m sorry to hear you’re canceling the Voice service, once you are ready to disconnect VoIP you can contact our Exede Voip Care line at 1-855-463-9333.