how do I add data on a business plan after hours?

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  • Updated 2 years ago
I need customer support at 9:47pm EST and to my surprise, there is no Business support available at this time. WISH I WOULD'VE KNOWN. I need to purchase more data to complete a project but can not do so from my Business Plan Account page. And I am unable to get in touch with ANYONE for help.
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Ebony Brown

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Posted 2 years ago

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Photo of Jim16


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Are you on an "unlimited" Business Plan?  Looks like you CAN"T buy extra data.

Viasat Business unlimited data plans Viasat’s Business unlimited data plans do not have a monthly data allowance. The amount of data you use will not affect your service speeds, unless the network is congested. After you exceed the data usage threshold for your service plan listed in the applicable chart below during your monthly measurement period, Viasat may prioritize your data behind other customers during network congestion, which will result in slower speeds. To the extent we prioritize your data, all uploaded and downloaded data transmitted using your Viasat service starting on the first day of your monthly measurement period will count towards your monthly data usage threshold. At the end of your monthly measurement period, your data usage resets to zero. The data usage thresholds for each Viasat Business unlimited data plan are defined in the charts below: