How can I have usage in the future?

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  • Updated 1 year ago
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  • (Edited)
Usage Data

 I logged onto my account and went to check data cause the net was acting up... SO this is what I found... How can I have usage on 2 days in the future?? I do not understand nor do I feel the usage data info is correct... I can NOT use data on a day that hasn't even happened.... Someone help or explain so I can understand.. 
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Mandy

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  • Confused..

Posted 1 year ago

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Joshua Barker

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I had very unusually high data usage this month too. They resolved it by giving me 3GB, but never explained what happened. They didn't take responsibility, but I can't imagine them giving me the data if they didn't know that it was their fault.
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Brad, Viasat Employee

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Hi Josh do you know if you talked to myself, Diana or Lindsey? I can review it for you if you'd like
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Joshua Barker

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It was you, and I appreciate your efforts greatly, I just don't want to see anyone else lose their data.
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Brad, Viasat Employee

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Hi Mandy

Unfortunately this forum isn't linked to your account in any way. The best thing we can do is have you send an email over to exedelistens@viasat.com with your account information and have us review your usage.