How can i review my daily usage history to get an idea of my data usage patterns?

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  • Updated 3 years ago
The usage meter is great for monitoring my cumulative data usage but it would be much more helpful if I could see my historical daily usage patterns to get a feel if I have the correct data plan going forward. How can I get this information?
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Paul Robben

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Posted 3 years ago

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Knight Rider

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Send an email to exedelistens@viasat.com with your account information and a good contact number.  They can then call you and go over your usage with you and provide a generalized category break down of your usage. 
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Steve Frederick, Champion

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I have been recording my daily Exede meter readings, along with my ASUS router's readings daily in an Excel spreadsheet each month since I switched to Exede over 3 years ago. This way I have a good history of my usage. This does take a little extra time each day, but it works for me until Exede gives us a better record of our internet usage.
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Paul Robben

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Great idea - i assume your readings match-up with Exede's?
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Steve Frederick, Champion

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Paul, yes, in over 3 years, I have yet to have a difference of more than 3 or 4 hundred megabytes. 
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Karen Tanner

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This seems like a very convoluted way to manage my account. This usage info should be available on line without the hassle of waiting for a call from a sales person who wants to upsell me. Not too happy, but obviously locked in to this contract. I do like the internet (speed, reliability, etc) but the service info needs a make over.
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Paul Robben

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I agree!
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Elaine Young

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I also agree!
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Brad, Viasat Employee

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Hello Paul, 
Currently we don't have a daily breakdown meter available for our customers on myexede.com. If you send your account information to exedelistens@viasat.com we can look over it to see more details of where your usage is going. 
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Elaine Young

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I also agree. My electric company, my cell phone company, provide me with usage stats to compare. I don't think I should have to keep a manual accounting. If you can provide us with real time data usage, it should be easy enough to create a script to dump it into a history file for a customer so we can monitor our history and plan accordingly. I would hope that your management considers this -- I want to be able to compare yesterday to today, to see what items are my biggest download and then compare history from week to week and month to month. Especially when on a metered service. The more information I can have the better I can manage.
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Brad, Viasat Employee

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I'm sure this is something we'll eventually make available in the future to our customers. 
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Ben

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the problem is your assuming exede cares.. I was told that they can not share this information with us.. they have it and could make it available if they wanted too. I suspect they are trying to hide something from us.. 
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Exede Lindsey

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Hello Ben, we are very sorry to hear that your data usage concerns were not addressed properly I would love the opportunity to help.  I would like to review your account details and check your usage categories.  Once we figure out where your data is being consumed, we can find ways to help you enjoy the activities you love.  Please send me an email to exedelistens@viasat.com with your account and contact information.
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Chris Kelly

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exceed could make the same tool they use to check our data available to us and then we would not b e bothering them. My Verizon plan can even tell me which phone and what data was used like music or video. this must be a very simple process to make this available unless they are hiding something.? we should not be charged for data the modem used to upgrade or patch, nor can we even see if we get charged data

 in the free zone....frustrating indeed

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