Our data usage jumped from 1.5gb at 11:30 AM to 5.6gb at 9:15 PM on the same day. We had very limited use of the internet during this period of time. How can I find out what caused the spike in data usage?
What operating system are you using? There is a long post on here about how to conserve and stop your system from using up all your data. It should be a sticky at the top of this site but for some reason it isn't.
Hello Richard, I would be more than happy to review your account details and check your usage categories so we can figure out where your data was consumed. Please send us an email firstname.lastname@example.org with your account and contact information. Thank you