Unhappy with early termination fees

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)

This company is absolutely HORRIBLE. I would not recommend it to anyone! They forged my e-signature and made me pay the early termination fee anyway. I haven't even had the service for a week, it hasn't worked since it was set up. They apparently condone their employees agreeing to terms for customers. I was NEVER presented a tablet or anything to sign and agree to any terms or conditions. They still made me pay half the early termination fees.

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Traci Gilchrist

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  • very angry

Posted 3 years ago

  • 2
Photo of Joan Vannortwick

Joan Vannortwick

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Eventually there will be court proceedings against EXEDE/WILDBLUE/VIASTAT'S BIG WIGS for their horrible customer service and business practices!!!  I have been documenting numerous encounters of my own and from other dissatisfied customers. They are dishonest and robbing people blind.  They remove your comments and there are also the so-called customer just like us..... posting as technicians.  We should be receiving the utmost attention from the COMPANY that is taking our money.

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