At my old address I had a GREAT plan – it was a 150GB plan for $120/month (that included equipment and EZ care, by the way!). When I moved I was told my plan did not transfer and had to change plans and equipment and the only plan close to what I had before (in terms of fees) was this crappy so-called Unlimited Silver 25. Now, when I move service with a company like DISH, or DirecTV, or Verizon, or whatever, I can remain on the plan I have, so, this confounds me a bit. At any rate, the service on this crappy plan is spotty at best and more times than not connectivity and page loading is slow. On my other plan (which, by the way, both of these say they are up to 25mbps download) things were lightning fast and had zero latency...this pos plan, latency like crazy and sluggish sporadic speeds. I guess when you live in a rural area (oh, and by the way, yes, I also was in a very rural area at the old house) Viasat knows your choices are limited so they can give you subpar service at premium prices and then tell ya, “Sorry ‘bout your luck, chump” – which is pretty much how they respond when you present issues to them. I have now been without service for 2 days -- although I was told it would only be a few hours because of an "outage" in my area -- and keep getting told well, these things happen. Of course, they will NOT offer or give any compensation for the time you lose and the inconvenience of not having internet or (like me and the wife) having to use mobile data to connect (burning that up for no reason). I cannot wait till my contract runs out so I can too.