HIGHLY FRUSTRATED! EXTREMELY DISAPPOINTED!

HIGHLY FRUSTRATED! EXTREMELY DISAPPOINTED! I've had Viasat almost 3 years and LOVED IT! my services. in the last 3 weeks has all gone WRONG! I've called customer service done all the rebooting, restarting, The new web browser isn't compatible with my Mac. etc... Then I was just told, SORRY! there's nothing we can do for you, DEAL WITH IT! It took me 20 minutes just to get on right now to write this. I'm debilitated! Biggest Problem is I am in college taking online courses. I can't just deal with this. My Life and Business and school work are in Jeopardy! HELP!!!!!! WHAT AM I TO DO?

JEANNETTE

1 Post
0 Reply Likes
DEBILITAED!

Posted 1 week ago

1 week ago

Bob Lexus

124 Posts
41 Reply Likes

What is the new web browser you refer to?

Are you able to browse using Safari or whatever browser you have been using in the past?
(I use the Viasat browser on my Mac)

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1 week ago

ExSatUser

214 Posts
140 Reply Likes

I wondered that too. The web browser issue?

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1 week ago

Brad, Viasat Employee

3409 Posts
1279 Reply Likes

If it is a browser issue I did tag it to hopefully get one of our Brower folks in (you can also email browser@viasat.com) but if you're having like NO connectivity or anything that's not a browser that's a connection problem and we'll want to fix that.