High wind lost connection

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  • Updated 5 years ago
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I lost internet after high winds. Over 100+ MPH.  I figure it is out of adjustment and needs to be re-pointed. Just wiggling it a bit I got a better signal but it is still off center.  I got to the screen to "install" but I need codes to do it. We are very remote... Heck you tube even has an installation video except they do not have the codes.
Can anyone help?
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His Church

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Posted 5 years ago

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Exede Amber, Employee

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Hello His, I would be happy to help. Please send your account information to exedelistens@viasat.com, so that I can get on it.
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If dish is out of  line think you need a service guy to come and realign it. Not sure if a person can do it themselves.

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