Trouble with MyExede login

  • 3
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
This is what I get now when trying to log into my account to check usage etc at MyExede.net
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J&J

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  • dis-owned

Posted 3 years ago

  • 3
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Corey E.

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I am getting the exact same message, when I try to login to
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J&J

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I called "Customer Care" and eventually talked to a real person.  Seems ViaSat has a problem tonight that 'should' be fixed by 5am in some time zone somewhere.  I buy a LOT of data and needed more now....  Oh well, there goes the corporate profits, my stock is going to tank now.
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Brad, Viasat Employee

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Hello Craig, this must have been an error overnight. Are you still getting the error?
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J&J

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It works again, but I'd still like to get a freedom plan of some sort       ;o)
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Diana, Viasat Employee

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Hi Craig,
We will be doing changes to plans when the new satellite is launched in 2016. We
do not know if a Freedom plan will be offered. Hang in there. Thanks for all
your support in the forum.
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Bowling Joe Sharon

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I CAN'T GET TO MYEXEDE.NET
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Exede Lindsey

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Hi Bowling, currently we aren't experiencing any issues with myexede.com could you please send us your account and contact info to exedelistens@viasat.com so we can get this taken care of as soon as possible 

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