Here's a praise for you VIASAT my best internet I've ever had!!!

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  • Updated 7 months ago
  • (Edited)
My speeds again this morning are awesome, now come evening, which I've been told, aren't so well but hey still in the teens area so not unhappy. Guess my beam is  one of the great ones out there. As I've said before, wish others could get what I get and maybe one day they will too once they do some switching from the 1 to the 2 or whatever it is they are doing. I'm happy, sorry for others that can't be as happy! Just wanted to share and I guess brag some too, sorry! Oh and usually I get upper 40.'s morning till about 5pm than after about 8 or 9 it's going back up some! So yeah every reason to be a happy customer out here  with VIASAT! Thank you VIASAT for maing it possible for us country living people! I"m on the Unlimited Silver 25 MBPS that's my plan I'm using now and if the 30 MBPS come down in price, I'll switch to that one or if they get 50 MBPS out here I'll switch all depends on the prices of the plans!
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Cindy

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Posted 2 years ago

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Michael McDowell

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Glad you are enjoying your service, nice to hear  from someone who isn't complaining!
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Cindy

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I know, I think they get slammed a lot and really don't need to be slammed so much but than again maybe the areas they are living in, I don't know but I've always had awesome tech help when ever I call in and if I ever need them out here, they come but I don't usually call for help out at the house. The people on the other end of the phone line are always very nice and help me in every way they can, so yeah I'm happy and giving them a 5 star out of 5 stars!
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Cindy

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Just one more little test I just did. Tease I am I know, sorry! But I do think that even though the speeds you might be getting that are lower in the 20's, teens or 30's are plenty good for doing things online, I still do what I need to do online when I'm in the teens just being honest! 
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Jim16

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Who would have thought a few years ago that we could have fast internet with big data from a satellite service.  I've lived in the country for over 25 years and this is the best internet service by far I have ever had.  It wasn't the fastest, but speed is very over rated. Data is what we want.  And I have more than I can use.  95% of our internet use is for streaming to our TV thru a Roku. 
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Cindy

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Agree!
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Brad B

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I would kill for 20s or teens right now. Just completed a test @ 0.64Mbs. At 10:00pm. It's absurd. Glad to know someone gets a decent connection. Here's hoping.
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johnny c

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Cindy those are very good down and upload speeds and probably make browsing, downloading files etc. a relative breeze and give you good service and an enjoyable internet experience  However a large number of other Viasat customers can barely do the basics, check email, banking etc.

Your limiting factor is the Silver streams at 480 (resolution) which if you did a Fast.com test would probably result in about 3.4 mbps and probably net a 480 resolution U tube, tv show etc. with minimal to no buffering.

I hope Viasat is a work in progress because there are too many customers who really can not enjoy and take advantage of the internet, which we know has become a necessity for education, work in some instances and administrative functions, scheduling medical appointments, shopping etc. 

Viasat "engineers, and computer specialists" need to get with the program and start balancing the load on the system so that all of their customers can get a daily adequate service.  That is not the case now.

I'm still hopeful that Viasat management aspires to a much more lofty goal than $$$$. 

That they ( V management) have a real desire to provide all of their customers a similar experience.
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Sweet Angelwings

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You were right, I did the speed test on fast.com and got 3.5, that's strange. I do well on the internet though with what I have, do wish it were cheaper though.
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johnny c

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The 3.2 to 3.5 is the speed that will give you the 480 resolution that you and I agreed to, although i do experience some buffering at that resolution.

The higher resolutions 720 and 1080 contracts will stream faster but at a significant increase in cost and based on that  I can live with the 480.  Your browsing speeds are excellent and that is great, and probably do to the beam that you are on being less congested.
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Cindy

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Yep, I'm happy with what I have! Can't find anything better out here in the country so VIASAT is what I have and what I get and I'm okay with that. Wish you all could be as happy but it's the beam, and time of day I get good speeds, after 5 pm a little slower but as I have said before, I can live with it!
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Cindy

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Oh and I do have the Silver 25 unlimited up to 150 data
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Stephen Rice, Champion

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I downloaded over 24 gb this morning between 3 am and 6 am. I've got no clue how fast that is but I'm a happy camper.
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johnny c

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Stephen,you may have to check my math but i think you averaged 18.2 mbps, not to shabby.
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Stephen Rice, Champion

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I just punched the numbers into an online calculator. 8 gb per hour equals 19 mbps. Not bad at all considering I am paying for up to 12 mbps.

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Stephen Rice, Champion

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Stephen Rice, Champion

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Stephen Rice, Champion

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I like Viasat. I've used 79 GB so far this month and still have 6.9 GB of priority data left.
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johnny c

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Very good, close, i didn't use a converter, i it did the old fashion way, stubby pencil drill, and i may be right, You've got to look under the hood on some of those converters, rounding etc, lol.

I got along with the 25 G plan for several years, turned data back to them most months, but now when the kids, grand kids come over i'm not slightly concerned they can do what they want and however it falls out i'm not concerned.  Not worried or care about updating 6 computers after midnight anymore, just go with the flow. 

My speeds aren't anything to write home about but they are adequate.
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Old Labs (VS1-329-L12FZ)

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17.77 Mbps - the age old debate of GB vs GiB, MB vs MiB, KB vs KiB and mixing units of measurement ;)

Still not too shabby and pretty close to what I pull in off peak periods on average with a 12 Mbps plan when not on Liberty pass.  
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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I'm on the Freedom 150 - 12 Mbps plan, just checked and was getting 19.0 Mbps. It does drop down to 10 or 11 during the evening prime time when people are streaming. I haven't "cut the cord", I still watch my TV programs the old fashioned way, on my Dish TV system.

I am a happy Viasat subscriber.
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johnny c

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Dimensional analysis, or straight simple math, but you always have to make sure your units are correct.
(Edited)
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Jim16

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Holy Cruft!  Freedom 12Mbps.

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Stephen Rice, Champion

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Feel free to threaten to sue Viasat when your speeds drop to 5 mbps during network congestion.

It boggles my mind how people don't understand "up to" and congestion.

Under perfect circumstances, many of us are only supposed to get a certain speed whether it be 12 mbps, 30 mbps, or even 100 mbps.

Viasat has demonstrated on numerous occasions that when the network isn't busy, they are willing to give us more than we pay for. One guy even reported speeds of 140 mbps on the platinum plan, yet he is only paying for 100 mbps.

When the network isn't busy Viasat gives us full speed and sometimes more. When the network is busy, Viasat gives everyone the most it can depending on your plan.

Think of it as a water faucet on city water. Water pressure varies depending on the time of day. Viasat is no different.
(Edited)
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J&J

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It's in the choice of words Viasat used in selling the service.  Rather than saying speeds "Up To" it might have been better to say "can go as fast as" which implies the maximum rated speed should not always be expected.
 
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Brad, Viasat Employee

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Awesome! Thanks Cindy!
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Julie H.

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Not trying to be a buzzkill but I can barely load a web page. I do have Liberty 10 but I think even on a Liberty Pass it should be better than this. I was told when I switched from AT&T it would be as fast as the DSL I had. It did pretty good when we first got it over a yr ago now it is awful. I cant do anything on this.
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John

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Sorry Julie - This isn't a Viasat test. Viasat will have a latency of 5xx-6xx ms at best. Your connection has a latency of 52 ms.
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Sweet Angelwings

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Wish my ping was that low!!! Would help a lot!
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Brian P.

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Best it’s ever been! Prime time and I’m over 21mbps! Never saw over 3 or 4mbps at this time of day. Upstate NY Beam
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Travis

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Brian, where in upstate NY? Also, which plan do you have?
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Brian P.

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Halfway between Albany and Syracuse. I have the freedom plan 25mbps. Usually get 30-40mbps in non peak time. It’s 4:45pm and I just tested 26.9 down. Thanks Viasat!
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Travis

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What speed do you get during peak times? Thanks.
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John

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Wow Cindy - I'm happy for you... and a little jealous.  I'm on the Silver 25 plan and get in the teens at best then in the single digits during prime time. However, it is still enough to video stream and get a reasonable browsing experience.
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Cindy

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I do agree!