DirecTV works & I'm receiving emails on all devices, but I can't access the internet. Could it be my modem? I have my own router, but is it possible the router is the problem? If so, do you provide routers for sale? Thank you, Kim Hudson
What do you see when you look at the modem status page at 192.168.100.1? is every thing green or are there errors? If there are errors, take a screen shot or wright down the errors and then reboot the modem, if everything is green then unplug the power from your router and the ViaSat modem. Wait 5 min then plug the modem back in, wait for it to fully come back up(about 2 min) then plug your router back in and see if you can get online then. If not let us know.
I have reset modem multiple times over last 24 hrs. Access to gmail account (not exede or Wildblue mail) is now working, but links from mail, or chrome browser typed in links do not work (msg says page unavailable) speed test.net sees servers, but cannot complete test. All issues mentioned work when using. Verizon data network, so must be something on Exede ViaSat end!