Help, need to pay bill

  • 1
  • Question
  • Updated 2 years ago
I am an exeded customer but lost my wallet so i need to change my payment method with you, and i have no idea how to do that because itsnautomatic payments, but it wont work cause i had to put a hold on the accout and get a new card, so how to pay the bill?
Photo of Raven Blakely

Raven Blakely

  • 0 Posts
  • 0 Reply Likes
  • Tired

Posted 2 years ago

  • 1
Photo of Markgc

Markgc, Champion

  • 363 Posts
  • 96 Reply Likes
I think you can go to their website and change your payment details there. I did that once when I got a new card.
Photo of Matt B

Matt B, Viasat Employee

  • 1091 Posts
  • 521 Reply Likes

There are several paths you can take to update your payment method.Go to, download our mobile app (iTunes orĀ Google Play) or call Customer Care at 855-463-9333.
Photo of Ronald Stricklin

Ronald Stricklin

  • 329 Posts
  • 127 Reply Likes
It sounds like you originally set up automatic payments over the phone. You can just call Matt's little number there and ask for the billing department.