Which plan should I choose?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I currently have the Classic 10 with LNFZ from 12:00am - 5:00am.  I never use LNFZ because I'm usually SLEEPING (though I used it a lot when it was from 12-7am years ago).  I go through my 10 GB in about a week.  Ridiculous to pay this much money for 6 or 7 days of usable service!  I'm on Beam 328.

I am switching my plan and have 2 options:
  • Essential 10 - with LNFZ from 3am-8am (WOW!)
  • Liberty 12 (or above) 
Our Internet habits:
  • Husband works from home sometimes (daytime) is frustrated by slow speeds.  
  • I have two kids - they don't watch Youtube, close out apps, try not to update apps
  • Phones are not allowed to connect to wifi
  • We don't stream movies (though we'd like to) but try not to use too much data
  • I can't figure out how we use this much data, especially since we use our phones for much of our email, social media, since our home internet sucks. 
What do you think?  Should I switch to Essential, since the LNFZ is more user friendly?  Or should I switch to Liberty, since daytime speeds might be faster?   I hate switching and realizing that our situation was worse than before!!!  

Thanks for your input!

Terri
Photo of Terri Sisson

Terri Sisson

  • 28 Posts
  • 4 Reply Likes

Posted 2 years ago

  • 1
Photo of John Blount

John Blount

  • 62 Posts
  • 16 Reply Likes
Hi Terri, speaking from my experience, I would suggest the liberty plan. We switched to the Liberty 18 from the Classic 25 and are much more satisfied. We can now stream movies most times even when on the liberty pass. Although we do see unexplained data usage (like most others) it has not been an issue so far. Good luck with your decision. 
Photo of Brian

Brian, Champion

  • 295 Posts
  • 215 Reply Likes
Terri,

I went with Liberty recently and am very happy. I rarely (like 3 times in the last 5 years exceeded my cap) and find the throttled speeds pretty acceptable.

I'd really suggest you do some additional testing to figure out where your data is going. 10GB in seven days seems really high.

When your husband works from home, does he use a VPN?
Photo of Terri Sisson

Terri Sisson

  • 28 Posts
  • 4 Reply Likes
Thanks for the info.  I'm looking forward to seeing what everyone else's experience is as well.  

Brian - Thanks... I did the testing about a year ago.  The only thing Exede could tell me was a that a good deal of it was from the "Apple App Store."  It made no sense, but wasn't sure what else to do. It still irks me that I pay $60 for a week of decent internet service.   Also, my husband doesn't use a VPN.  Just a general laptop on our wifi.  No special login.  He only uses email and very basic, limited browsing.  We are so used to our internet being sucky, we barely use it.  
Photo of Markgc

Markgc, Champion

  • 337 Posts
  • 92 Reply Likes
It depends upon your beam  loading but I think that you will find the Libery pass reduced speeds acceptable during the work day ( I am seeing 4.5 meg right now)  but probably very slow in the evenings from 6pm to 11 pm. I generally use exede during the daytime but not much in the evening.

If you never use the LNFZ then I don't see what you have to loose by switching to a Liberty Pass plan. Does a switch entail a new 24 month contract? That might be the only drawback.
(Edited)
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
I have been on Liberty for more than a year now, and am very happy with it. We are on the 10 GB plan, and have had good luck even on the Pass. Lik Markgc our speeds on the pass are usually near 5 Mbps during the day. Evenings can be much slower, but still usable for web surfing and email.

Switching between plans does not extend your contract.
Photo of Brian

Brian, Champion

  • 295 Posts
  • 215 Reply Likes
Terri,

A few years back, I blocked every device listed in my router's table of devices, watched the devices logging and confirmed they were someone I wanted to use my bandwidth and configured the router so only devices that I had approved were allowed to connect.

It turned out that my youngsters gave the router password to visiting friends. I don't have that problem anymore.

Does your router have a "guest" connection? Mine does but I've disabled that. 

Is your DVR connected to the Internet? Even if you're not using it or watching videos on demand it's talking to some server somewhere.

BTW, if you want to record VOD without sucking your bandwidth I have a solution that limits downloads to LNFZ. Instead of video on demand it becomes video by tomorrow but I can still record content and watch when I want.

Best wishes!
Photo of Brad

Brad, Viasat Employee

  • 3121 Posts
  • 1100 Reply Likes
Hello Terri
Here's some more information and FAQ's about the Liberty Plan http://www.exede.com/liberty/ . I think Brian, John and Christine made great points about the plan. You can always switch to what plans are available as much as you wish without any effect on your agreement. The only thing to keep in mind is prorated billing will reflect either a credit or charge depending what route you go. Feel free to email us at exedelistens@viasat.com 
Photo of Terri Sisson

Terri Sisson

  • 28 Posts
  • 4 Reply Likes
Thanks, everyone.  I've decided to go with the Essential 10 - Boost 25.  I just couldn't pass up LNFZ (which is now Early Bird Free Zone - EBFZ) from 3:00am-8:00am.  I can watch Netflix while I work out and easily update apps and computer when I wake up.   I figure that the Liberty Plan will always be there if I don't like this, but the plans with the Free Zones disappear, never to return!   

Brian - thanks for the advice.  Yes, the kids' friends having the password was a problem.  After a family SEVEN visited over Christmas, our data was done in 24 hours time.  Come to find out, the kids shared the password.  We have since changed the password and entered it into my one child's iPod (the only one allowed to connect to wifi).  He doesn't know what it is. 

DVR is not connected to wifi.  I just signed up for Netflix again and showed that they have the ability to download to your device.  So, you could download during EBFZ and watch whenever.  If you have other suggestions, Brian, I'd love to hear them!  

Thanks, 
TERRI
Photo of Brian

Brian, Champion

  • 295 Posts
  • 215 Reply Likes
I have DirecTV and am happy with it. The DVR does not connect to the internet or the router. There is a small box, I think it's called an SVM that the DVR connects with through an Ethernet cable. The SVM connects to the router by WiFi.

I connect my SVM to a timer so it's only on between 12:15 am and 4:45 am. During the day, I can select the content I want to download. The DVR queues the requests and when the SVM powers on during the LNFZ downloads happen. If the SVM powers down during a download, the content is queued for the following day.

Like I said, not video on demand but kind of video demanded for tomorrow. It works. The timer was less than $15 (maybe even $10) at Lowe's.