Help! I cant update or download IOS apps

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  • Question
  • Updated 11 months ago
  • Acknowledged
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Jodie N. Fedder

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  • worried

Posted 11 months ago

  • 1
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Stephen Rice, Champion

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What plan do you have with Viasat?
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Jodie N. Fedder

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Their new promotional pkg with 25 Mbps. I'm new to this. Had averse Internet and never had to touch it or worry about data limits
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Jodie N. Fedder

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Meant Uverse
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Matt B, Viasat Employee

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Jodie,

Are you able to surf otherwise?  If so, then you're likely seeing an issue on your side.  I'd be happy to take a look, just send us an email with your account number and a detailed explanation of the issue you're running into.
ViasatListens@viasat.com
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Jodie N. Fedder

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Just did. Please help. Totally can surf but cant download apps or update anything.