Need help with service activation

  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
im getting a message saying activation and that i need a four digit customer number, im already a member and its now trying to make me sign into my wifi with user name and password and ive never had to do that before
Photo of Heather Harris Ellrod

Heather Harris Ellrod

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Heather, 

It sounds like your receiving an activation screen, to which you should not be seeing please give us a call at 866.945.3258 so we can get this problem corrected for you as soon as possible.