Have you No Shame ?

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  • Updated 3 months ago
Seriously?  , On the front page of USATODAY.COM


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BBwithdrawls

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Posted 3 months ago

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Stephen Rice, Champion

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That's messed up. I wonder if Viasat is running the ad or if it's a dealer.
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James Besser

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theres always fine print terms on the bottom of the tv screen its teaser add
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VeteranSatUser, Champion

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Regardless, it shouldn't say after 150GB!
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Stephen Rice, Champion

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No one should be advertising that Viasat has unlimited data plans for $50 a month.  The lowest priced "unlimited" plan is $80 a month including equipment lease.

Mention the three month discount, sure.  But to act like that is the regular rate is an outright lie.  I was reporting dealers for telling that lie, but it looks like Viasat is just as guilty.

Its a shame, because I am a very happy customer.  Viasat just needs to get their marketing straight and stop over promising.
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Old Labs

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Looks bogus to me - not the standard terminology used in Viasat marketing literature - I've never seen Viasat use the term "deprioritized during congestion" - nearly always they say "we may prioritize your data behind other customers during network congestion"; no mention of "speed"; never seen Viasat tout Unlimited Internet Data Plans, simply Unlimited Data Plans and overall doesn't pass the smell test for me.

Don't suppose you clicked on it to see where it went? This looks more like what that Unlimited Facebook page somebody got scammed by a while back - Viasat's not this sloppy.
(Edited)
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VeteranSatUser, Champion

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You mean like their official Twitter handle having a clip touting broadband internet across the entire country now?
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Stephen Rice, Champion

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Andy Schack

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I actually put a line in my radio ads that basically says "are you tired of misleading mailers and promises made from someone at the other end of a 1-800 #? Then call Clear Choice Satellite were you'll get the facts." Works well. 

Andy
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Bev, Champion

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It's great to see honest dealers, The one that services me is like that too, rather loose a sale that gloss over the not so great bits. Wish all of them were like you.

Satellite internet isn't so bad if you know what to expect and, what you will need to learn to make the most of it. Then realize that after a few years, good data management becomes habit and, it's a snap, and you actually kind of like your Viasat service. :)
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VeteranSatUser, Champion

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You are correct. The problem is unrealistic expectations which are not helped when things are said or promised at the point of sale.

If you know and understand the limitations of satellite internet, you can make it work.
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Oliver

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More sad marketing that just gets viasat in trouble with pissed off users who will now use word of mouth to tell friends that Viasat lies. 
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VeteranSatUser, Champion

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I am with Oldlabs. Any type of ads can pop up on those sites, and who knows the originator of it.

But again, when the official Twitter handle is show a clip that isnt totally accurate, it has the same negative impact when somebody finds out they can't get broadband defined speed as advertised.
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Brad, Viasat Employee

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Hello

This is going to be localized by your zipcode and where your browser thinks you are. If someone in New York City or San Diego for example were to log in, the ad would be different. With that said I do agree that sometimes ads like this can cause confusion. I can send this to our marketing team. It could be a local dealer putting out an ad for all we know.