Have been well over a month waiting on new routes still says change pending

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
been well over a month for routes for unlimited
Photo of Jeremy Bathgate

Jeremy Bathgate

  • 1 Post
  • 0 Reply Likes
  • not happy at over a hundred bucks a month

Posted 5 months ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2575 Posts
  • 1586 Reply Likes
The WiFi modems are still on back order due to extremely high demand. 
Photo of Susan Kornblut

Susan Kornblut

  • 38 Posts
  • 20 Reply Likes
New plans will be announced in February it has been posted in the forums many times.
Photo of Diana

Diana, Viasat Employee

  • 2154 Posts
  • 384 Reply Likes
Jeremy, please send your account and contact information to viasatlistnes@viasat.comand we will check on the status of your WiFi modem/router. As Steve posted, we have do have a backlog. Thanks.
Photo of Jonathan Matthews

Jonathan Matthews

  • 1 Post
  • 0 Reply Likes
I got rid of them was told bill will be 75.00 come to find out the bill was 297.00 for the month. Same thing I had with these guys I have with my new provider for only 55.00 a month