Has the exede evolution data limit been increased?

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I noticed that people on the forum and elsewhere are saying they got an email that the exede evolution plan had been increased to 10gb. Is this the case and is it permanent? Also are they going to increase the data for any of the classic plans?
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Matthew

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Posted 5 years ago

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Bobbie Blackman

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Something for nothing?? :) I doubt that very much, mine hasn't changed.
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JEP

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I have heard that the Evolution plan had been bumped up to 10 GB, but it is still 5 GB in my area, according to their web site.
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Bobbie Blackman

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I hope it has then mine will jump to 15.
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Exede Kimberly

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All Evolution subscribers had their cap officially changed from 5 to 10GB. The exception would be the Freedom area subscribers on the basic Evolution plan. They stay at 5GB for some reason.
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Jacqueline Tierney

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That seems odd but perhaps in those areas they feel people can  upgrade to the Freedom plan if they need to?  I sure would if I could.  :)  The extra 5 GB will definitely be welcome and I hope Exede will soon be able to increase a little on the Classic plans for those subscribers.  The increase combined with our increase in our Verizon plan will give us a lot more flexibility though we still would like to jump to a WISP provider if we could get connected to one even though its slower.
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Bobbie Blackman

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Well then they will increase mine or I'll go back to verizon as much as I hate to. This one sided deal will not work here.
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Inthesky

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buggy
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Theodore Lyons Porter

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I began subscribing to Classic 16 mons. ago. My cap was 10G. A friend moved into a cabin on my property, and I set him up with the same service a month ago. His cap is 15G for the first year and 10G for the second year. I asked if I could go to 15G, and she said she didn't know (wasn't her department) and she gave me a number to call.
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Matthew

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You also have to remember that those in the freedom areas pay only $50 a month for the 5gb evolution plan while those areas that dont offer the freedom plan pay $65 a month. So for those outside the freedom area to be given more data since they are paying more makes since and if those in the freedom areas want more data than the 5gb evolution plan then they have 2 higher plan options.
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RickyP033

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Yes, it happened to me EXCEPT mine was 15GB and changed the last few days to 10GB????? And they wouldn't give me the $50 plan because I'm and OLD customer by 3 weeks.
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Bobbie Blackman

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Mine hasn't changed still 49.99 when I got my first bill it was 10 more equipment fee plus tax.   But the bargains I see are double the usage but for 6 months only in some areas if you are new. about $62.50 for 10 gig. Ricky the $50 plain would be 60 anyway after they added the 10 for equipment.
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Kamalla

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I just got the Evolution plan 1 week ago & no-one's informed me of any such thing.  Mine still show's 5GB after the first 6 months of 15GB.  Can someone please explain?
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Kamalla

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When I inquired about this I was told in an e-mail "I do see that you have 16 GBs for the month, you are on the 15 Gb promo and after the 6 months it will go to 10 GBs. That is a change that has been made to our Evolution Plan."  But, after the 6 month promo mine went back down to 5GB.  I e-mailed about it, & they said I was just told wrong.  I e-mailed again to get further explanation & have since been completely ignored.  Please, what gives!!!?
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Eric Hare

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Yep... they said the same thing to me. Unbelievable... i will speak with a supervisor soon and explain the situation. Feel like we were taken for a ride... pretty disappointing.
(Edited)
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Kamalla

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I was told to e-mail here, so that is what I'm going to do: exedelistens@viasat.com
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Kamalla

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Just tried to, but got back a message that the case had been closed. ???
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Kamalla

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OK, this is part of the response I received back:

"Thank you for your email, Kamalia. I certainly understand your concern over the misinformation you received regarding the Evolution plan. I know it is frustrating when you are given incorrect information about your service.

I am sorry that you were advised that the Evolution plan which you are currently on would offer you 10 GB of data when the promotion ended. Unfortunately, that is not the case, as only the 5 GB plan is available in your area. In fact, the Evolution plan is no longer being offered in your area at all. As a current Evolution customer, you may continue with this plan as long as you like, however, if you switch to another plan, you will not be able to transition back to this plan."

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