Happy customer on Liberty 12 Plan

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  • Updated 2 months ago
The numbers speak for themselves.  I am on a Liberty 12 Plan and pay $60.99 a month for service including equipment lease and tax.

My billing cycle ends today.  For this billing cycle I have used 155 GB of data and get great speeds during the day with the trade off that speeds suffer during prime time.

During the day, speeds are advertised as me being able to expect speeds in the 1 to 5 mbps range.  I usually get speeds during the day ranging from 1 to 10 mbps, sometimes even 12 mbps. 

From 5pm to midnight speeds suffer and usually drop to 256 kbps.  Sometimes the speed is a little higher and sometimes the speed is a little lower.  This is a trade off I am willing to accept in exchange for virtually unlimited internet the rest of the time.

I have a Playon/Plex server that automatically downloads Netflix content for me when the network isn't busy.  I then enjoy that content during primetime when the network is slow.

I'm a happy camper and I am actually getting service better than what I signed up for.  Exede/Viasat was very clear about speeds suffering during primetime when I signed up, and that is exactly what I get.  The rest of the time, the service is usually better than what I am paying for.

This plan has a late night free zone from 3am to 6am.  For the next billing cycle, I plan to only let my server download content during the free zone.  This means I will be using a lot less data, but I will conserve the 12 GB of priority data in case I want to watch a video or download a large file during primetime.  We shall see how it works out.  I'm curious if I will even be able to use 12 GB of data with just regular web browsing and trolling this forum.


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Stephen Rice

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Posted 4 months ago

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Stephen Rice

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Something strange is going on. I've used up my priority data for the month and will be on the Liberty Pass until May 4th.

Normally I get speeds around 256 kbps during primetime when I am on the Liberty Pass.

Tonight my speeds are beyond 1 mbps!

It doesn't really matter though. I'm about to watch a few episodes of Magnum PI, streamed from my Plex server.

So far I've used 169 GB of data for this billing cycle on a Liberty 12 plan.

I'll take that over one of those severely crippled "unlimited" plans any day.
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Stephen Rice

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Nevermind. I spoke to soon. I rant the test again and I'm now at .47 mbps. No worries. That speed is perfectly fine for browsing the internet and I've got 1.72 GB of cached entertainment on my Plex server anyway.

(Edited)
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Bev, Champion

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I'm glad to see happy customers here that understand their service and, have realistic expectations of Viasat service. Thank you for posting.
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Stephen Rice

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Watched the first two episodes of Magnum PI tonight. Good show.
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VeteranSatUser, Champion

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Where have you been Bev? Stephen is a shill for the Liberty Plan. You should know that!


I don't disagree with him though. Any plan that restricts video resolution gets a downvote from me. Not a fan of them. If you give a user x amount of priority data, it's up to them how they use it IMHO. If they want to burn it on 1080p video, that should be a customers choice.
(Edited)
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Jim16, Champion

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But if they don't restrict video res than wouldn't the data have to go down to compensate?  Better to offer 60, 100, 150 gigs than 30, 50, 75 gig plans?  That's why the Freedom plan was canned.
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Stephen Rice

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All I know is I download a butt load more than 12 GB of data on the Liberty 12 plan and I'm watching The Cosby Show tonight.
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Michael McDowell

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I agree with VSU.  Let us use our data any way we want.  The Video Data Extender is just an attempt to force customers to use their data "more wisely" and maybe cut down on the number complaints about not enough data.
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VeteranSatUser, Champion

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Then you just get slow complaints about speed :)
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fmj77

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The only plans being offered to me at this time are Liberty 12, 25 and 50. And that's fine I guess. If money ever gets tight I could give up my Freedom plan and downgrade to the cheapest Liberty plan and make use of the LNFZ. I managed my data for years with the Classic plan and only went over once.
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VeteranSatUser, Champion

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I got my Freedom through the NRTC (sorry Old Labs). $85/month, lock, stock, and barrel. Tremendous deal. Tremendous plan. I wonder if people who gave up their Freedom for "unlimited" now have buyers remorse?
(Edited)
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fmj77

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That is a heckuva deal. Wish I could have found something like that in my area.
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VeteranSatUser, Champion

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You bet it is! And in late December they gave me the heads up that plans would be significantly downgraded in February. I didn't believe that to be the case, but they were right and I was wrong!

Once I found I could get Freedom for a limited time only, I jumped on it immediately!
(Edited)
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Old Labs

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No need to be sorry - Freedom was never offered on my beam for NRTC customers to the best of my knowledge (after contacting a secondary NRTC member org - Liberty was it for this area). However, actual Viasat-2 plans (i.e. hosted on Viasat-2) have just arrived to my area (limited to Bronze 12, Silver 25 and Gold 30). This area had been closed to new installs. Even the unlimited high speed internet signs are popping up once again to litter the roadsides - let the good times roll!

No real incentive for me to switch - I pay a flat $49.95 with no lease for Liberty 12 so I need to see some real value that just isn't there for my circumstances right now. Since the vast majority of my use is during non-peak daylight hours - Liberty works well even when I exceed my priority data and actually get throttled (not simply de-prioritized)   

Perhaps enough will take the "unlimited" bait, switch and yield some Viasat-1 relief for those of us who do remain on Viasat-1. Those who do switch will likely have a good experience and enjoy "somewhat unlimited data" at reasonable speeds at least until the area is saturated once again - this too shall pass ;)
(Edited)
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VeteranSatUser, Champion

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I agree. No real reason to switch.

I was planning to move to Viasat-2 but the best laid plans went astray! First, I was offered the Freedom plan in late December. Then the "unlimited" plans were announced offering significantly lower data. Finally, the high density spot beam that is suppose to be in my area has not appeared to date and maybe never will (regardless I am not paying $150+/month for it). Add it all up, I am staying put and like you say, hopefully others will move and free up capacity on Viasat-1.

I mean Viasat-3 should be in service in a few years anyhow, right???