Happy Again

  • 2
  • Praise
  • Updated 3 years ago
  • (Edited)
I know I've been a major critic of Exede for the past month. It's been a trying period. But they were able to identify the issue with my internet, and I'm getting top speed with solid connection again.

I'd like to personally thank the Exede reps here on the community & the tech team for being patient with my frustrated rants. The professionalism they present even when dealing with irate customers (GUILTY) speaks highly of Exede's staff. 

While I still have my complaints with Exede itself as a company, the staff here on the community & the technicians I've dealt with the past couple days were awesome. Thanks for trouble shooting & isolating the issue guys. (❂‿❂)

Cruising @ full, glorious 12mbps
Photo of David Lisa Weaver

David Lisa Weaver

  • 27 Posts
  • 6 Reply Likes
  • Happy & Relieved

Posted 3 years ago

  • 2
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Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi David Lisa, First, let me say, I am so so happy your speeds are back. Second, you are very welcome and we appreciate the compliment. Please reach out to us anytime you need assistance! Thank You!