Had strange message claiming to be Via Sat on Chrome Browser this AM

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  • Updated 2 years ago
Very weird thing happened this morning and thought I would let others know. I opened my Chrome Browser and put in a URL for an article from Life Hacker web site. All of a sudden a very loud beeping noise started and a pop up window with a message that said Via Sat had noticed a serious security problem and to call Microsoft immediately - blah-blah-blah. I could not close the window or get it to stop. I tried closing down and restarting my computer but it was still there. I am on a Mac and don't run Windows, the only Microsoft software I have is Office. Obviously I was not going to call the phone number on the pop up screen but I did call the Tech Support for Exede thinking someone there would want to know this was happening (exercise in futility). Eventually I was able to get rid of the problem or it just stopped on it's own not sure what happened. Restarted computer again. Turned on my Intego protection to run a scan and be sure everything there was updated. Checked my Microsoft Office 2011 which I have not used in quite a while - there was one update there and did that. Ran all updates on Mac software and restarted again. I did go into the Chrome Browser and managed to copy this from my history:


I don't know how important it might be for others to know about this and don't understand the hows or whys but thought it might be good to post just in case. Uncertain if I need to do anything further but it did concern me that this craziness would know I was a Via Sat customer. I live in a very rural area with no close neighbors so it is not as though I could have someone sitting outside of my house accessing my wi-fi or anything like that. None of the neighbors in my area use Exede since there are other services available to them that I can not use because of where my house is located.
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R Frederick

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Posted 2 years ago

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R Frederick

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P. S. Just found this information which may help anyone else who could have this problem - I followed the instructions for Mac and Chrome and did write Intego Support about the problem.

https://support.intego.com/entries/92609017-About-the-Web-Browser-Pop-up-Alert-Scam
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Grumpyoldman

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As far as how they know you're an Exede customer go to whoer.net and you can see  what info they can get from just from your IP address. When I was on Verizon they had my name etc. With Excede they know my OS and browser and the area shows my location in Littleton CO. (which is not where I reside). Basically I'm saying that for the time being be vigilant but its not as bad as you think. You can use a VPN but only if speed is not important. They usually are limited to 3 Mbit/sec.
(Edited)
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R Frederick

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Thanks, yes that is what the support team at Intego told me when they replied to my inquiry.