Had internet removed 4 years ago and now they want to charge me 150.00 dollars for the dish that I don't use anymore

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  • Problem
  • Updated 7 months ago
  • Acknowledged
Never did use this service but still have their dish on my roof now they want to charge me 150.00 dollars for the dish that I don't use or want and they won't come and get it
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Donald Hartke

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Posted 7 months ago

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Jim16

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If you never used the service, why do you have a dish on your roof?  Did you send the equipment back when you canceled your service?  Please gives us more information.
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Brad, Viasat Employee

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Hi Donald,

Please email us at viasatlistens@viasat.com. Chances are this is from a collections agency
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Brad, Viasat Employee

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In regard to equipment charges they disappear once the equipment is returned. The TRIA is the only part of the dish wanted (not the reflector plate)