Had internet removed 4 years ago and now they want to charge me 150.00 dollars for the dish that I don't use anymore

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
Never did use this service but still have their dish on my roof now they want to charge me 150.00 dollars for the dish that I don't use or want and they won't come and get it
Photo of Donald Hartke

Donald Hartke

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jim16

Jim16

  • 2453 Posts
  • 2179 Reply Likes
If you never used the service, why do you have a dish on your roof?  Did you send the equipment back when you canceled your service?  Please gives us more information.
Photo of Brad

Brad, Viasat Employee

  • 3443 Posts
  • 1285 Reply Likes
Hi Donald,

Please email us at viasatlistens@viasat.com. Chances are this is from a collections agency
Photo of Brad

Brad, Viasat Employee

  • 3443 Posts
  • 1285 Reply Likes
In regard to equipment charges they disappear once the equipment is returned. The TRIA is the only part of the dish wanted (not the reflector plate)