It is not a question. I did not know how to send a big thank you to the gentleman I spoke to for support. He was the kindest, sweetest, most helpful man. He really knew how to explain tech language to a lamen to make it completely understandable. Thank you for your outstanding support.
From your description of the person that was so helpful, most people would say it is obviously me. The part about....
He was the kindest, sweetest, most helpful man
is what really narrows it down. Nobody else here fully qualifies for that.
Kelly I'm delighted your problem is solved but in all honesty, I don't remember the question, or you for that matter, but it could be that it's still early in the morning. If you ever need any more help, you now know this is the place to get it.