I saw on Facebook yesterday that ViaSat was offering these new, amazing unlimited plans with higher speeds. I went to the ViaSat website, put in my zip code, and sure enough, there were several unlimited plans with higher speeds for my area. I then logged into my ViaSat account and tried to change my plan to one of the newest ones, but none of them were listed. In fact, there are no plans listed for me to change to. So, I called ViaSat and was told that these weren't available for existing customers and that the only way that I could get my plan upgraded was to discontinue my current service and start again as a new customer. I told them that I never had to do that before when changing my plan. Still, no way for an existing customer to change to one of the new plans. I really don't think that ViaSat appreciates customer loyalty. A new customer can pay less than me and get a better, higher speed plan. This makes me want to consider changing internet providers if my loyalty as a customer is not appreciated more than that.