I can not access my google play account. I have contacted Google directly and they sent me a link to try and get it fixed. They told me my account was disabled and I needed to follow this link to restore my information but since my account is disabled it wont work and the link advised me to contact my administrator and/or IT Dept. I have not been able to access this account for over a month and I have a lot of things in my google play account. I understand that it cant be accessed on my computer but this is through my phone. I am a customer of Exede and have a WIFI package.