Slow speeds

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  • Question
  • Updated 4 years ago
  • (Edited)
Why is it that for the past year or so we have had no help with our speed problem. Phone calls out the ying-yang and received so-o-o-o many excuses. I will NEVER refer this sorry Internet service to any of my family and friends. Unhappy ain't the word for it.
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Freeman Shepherd

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Posted 4 years ago

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Diana, Viasat Employee

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Hi Freeman,  I would love to answer that question for you.  Please send  your account and contact information to We will review your account and determine what is causing your slow speeds.  Thanks so much!
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dont mean to be hijacking this thread but I called you(diana) over a month ago and you said you would call me back the following day in regards to slow speeds........still havent heard back from you and speeds have been slow besides a  few days since I called you.

called you at 6/16/16 6:21 PM EST