Slow speeds

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  • Question
  • Updated 2 years ago
  • (Edited)
Why is it that for the past year or so we have had no help with our speed problem. Phone calls out the ying-yang and received so-o-o-o many excuses. I will NEVER refer this sorry Internet service to any of my family and friends. Unhappy ain't the word for it.
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Freeman Shepherd

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Posted 2 years ago

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Diana, Viasat Employee

  • 2190 Posts
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Hi Freeman,  I would love to answer that question for you.  Please send  your account and contact information to exedelistens@viasat.com. We will review your account and determine what is causing your slow speeds.  Thanks so much!
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phinneus

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dont mean to be hijacking this thread but I called you(diana) over a month ago and you said you would call me back the following day in regards to slow speeds........still havent heard back from you and speeds have been slow besides a  few days since I called you.

called you at 6/16/16 6:21 PM EST
(Edited)