At the beginning of December we switched to Exede from Hughes net which we had for more than 12 years. Our plan there was for 20GB/mo which we almost never exceeded -- maybe 6 times in 12 years. But my husband thought the speed would be better with Exede. So we switched and signed up for the 18GB plan which we thought would be sufficient. WRONG!. We went through that in 2 weeks. So we upgraded to the 30GB plan. We went through that with 4 days left in the month. On Jan 1 we reset to 30GB and in two days we went through 6 GB mostly on video!!! We have never streamed or used on-demand. So we talked to the help desk about what was happening and started looking at the usage meters daily. And we started a test. We shut down everything, disconnected DirectTV from the internet, stopped looking at YouTube, minimized browsing, stopped synchronizing ICloud, etc. And still we are getting large blocks of usage, mostly video. Something is terribly wrong here. We are paying 70% more and getting a tiny fraction of data usage than we had before. I would drop this service in a heartbeat and go back to Hughes net. But my husband wants to give this more of a chance. This is so frustrating and it's causing tension in our house. When you change IT services, you don't expect to go backwards. I need someone high up in Exede to explain this to me.