GMAIL stopped working on new wifi modem/router

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
I have had Gmail and Exede for years now. But when I installed this new WiFi Modem my gmail stopped working. This pops up now and I haven't changed any settings in the mail settings.

Unable to send or receive messages for the Gmail account. The host '' could not be found. Please verify that you have entered the server name correctly.
Server: ''
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 11003

Anyone know what's going on here?  I am having to go online to get my mail and don't care for that at all. All worked fine til I went to this new modem/router.
Photo of DAVE  W4DRA


  • 150 Posts
  • 30 Reply Likes

Posted 4 years ago

  • 1
Photo of Grumpyoldman


  • 234 Posts
  • 88 Reply Likes
If you are on a VPN, you might try disabling the VPN then try again. Gmail has been acting up for me too but on the smpt side. Good Luck!
Photo of Diana

Diana, Viasat Employee

  • 2450 Posts
  • 481 Reply Likes
Hi W4DRA,  You may need to contact Google for assistance as this is not our email client.  You can also contact technical support at 855-463-9333 for immediate assistance.
Photo of DAVE  W4DRA


  • 150 Posts
  • 30 Reply Likes
Hey Diana
My modem is fine.
It was Microsoft that screwed things up with a update.
I am really sick of Microsoft about now. I been using MS Products for about 40 years. I started with MS-DOS in 1973. But it's as bad now as it was then. I do have LINUX MINT 17 I use a lot but there isn't too much out there for it.
They are discontinuing the Windows Live Mail around the first of the year. So there is a lot of us that are going to be STRANDED.