Getting started

  • 1
  • Problem
  • Updated 4 months ago
  • Acknowledged
Photo of Kathy

Kathy

  • 2 Posts
  • 0 Reply Likes
  • angry and upset trying to get viasat internet

Posted 4 months ago

  • 1
Photo of Mark

Mark

  • 50 Posts
  • 18 Reply Likes
turn on computer
Photo of Kathy

Kathy

  • 2 Posts
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I spent about 10 minutes filling out the application almost done and i put in my birthday or rather tried to put in my birthday, nope another 20 minutes doing that and it still wouldnt accept it, it was all messed up, so i cancelled it, i dont want the internet that bad.
Then i wanted to let customer service know, but nooo it brought me somewhere else, so i got on here and guess what i had to sign up just to complain. Not happy.

Sincerely,
DISAPPOINTED
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Matt B, Viasat Employee

  • 844 Posts
  • 433 Reply Likes
Kathy,

I'm sorry you had difficulties while trying to build an account!  Another option would be to call our Sales team at 844-605-2426, they'll do the work for you!
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VeteranSatUser, Champion

  • 3497 Posts
  • 2032 Reply Likes
Good to know.
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Forrest

  • 44 Posts
  • 10 Reply Likes
If you can get any other service than satellite, get it instead.