Getting Google Apps error when logging into email

  • 1
  • Question
  • Updated 3 years ago
When I login to my wildblue email account, I get this message:

Sorry, you've reached a login page for a domain that isn't using Google Apps. Please check the web address and try again.

I tried accessing through https://www.wildblue.com and selecting email...also tried going to exede.com/My Account/My Exede Portal/Email Inbox (top right)/Clicking the "Click Here" link for WildBlue customers.

Is there an issue with Wildblue mail?
Photo of Angela Kilpatrick

Angela Kilpatrick

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Starring Matter

Starring Matter

  • 290 Posts
  • 221 Reply Likes
sounds like exede is a little slow in updating their websites.

https://webmail.wildblue.net 

will get you taken care of.
Photo of Diana

Diana, Viasat Employee

  • 2233 Posts
  • 419 Reply Likes
Hi Angela,  Hi Angela, Thank you for contacting us. Were you able to get into your email account? If not, please send an email to exedelistens@viasat.com or call our customer service line at 855-463-9333
Photo of Duane

Duane

  • 1 Post
  • 0 Reply Likes
When I login to my wildblue email account also, I get this message:

Sorry, you've reached a login page for a domain that isn't using Google Apps. Please check the web address and try again.

Is there anything that I can do to fix it?

Thanks
Photo of Steve Frederick

Steve Frederick, Champion

  • 2781 Posts
  • 1751 Reply Likes
Are you using the address www.mail.wildblue.net to log in. It sounds like you are trying to log in to the old Google mail client, which went away last summer.
Photo of Diana

Diana, Viasat Employee

  • 2233 Posts
  • 419 Reply Likes
Hi Duane, Please log into http://my.wildblue.net/ to set up your account if you have not done so. Please call our cusotmer service line and they will be able to assist you.  The customer care number is 855-463-9333.