I cannot login into my Gateway modem (teepee looking). Not matter what I enter as password, it adds its own characters when I hit enter. Even if you leave the password blank, it will enter its own characters. I changed browsers, made sure auto complete was turned off. No matter what I do, it still adds characters and automatically says wrong password and locks me out. It seems like the up front program has a bug in it, not the modem but I have reset it also just to make sure. Can't get past the login software. Called tech support and after explaining my issue to several people that had no clue, I was finally told they knew about and that it would be fixed in a few hours. I may have fallen off the turnip truck, but it wasn't yesterday. They advised I should call back after a few hours if it was not fixed. Well, months later, I still can't get into my modem. Any real ideas?