When is my free zone?

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Still don't know why my free zone didn't work. My contract says 12 to 5. Is that it or is it 3 to 8?
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Kathleen Wearne

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Posted 1 year ago

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Steve Frederick, Champion

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It depends on what data plan you have.
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Exede Lindsey

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Hello Kathleen, please allow us to review your account and verify which Late Night Free Zone package you have and we can further assist. Please send us your account and contact info to exedelistens@viasat.com
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Kathleen Wearne

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I sent my account number and contact information 48 hours ago I'm still waiting for a reply
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Levi Hill

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Go here, https://myesvt.exede.net/eSVT/index.php?mac=00:00:00:00:00

Where you see the zeros put in your mac address and under plan it should say your freezone time.
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Kathleen Wearne

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Thank you