Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members.
I was told to just go to the buy data section to receive the extra 5 gbs, and during checkout it would cancel out payment, it did nothing and I was charged for the extra gb , so far i have paid 30 extra dollars in 2 months ,why isnt it just added? I feel I should have a credit on my account for those extra charges .Rep said I had 5 gbs free data , but didnt add it.And WAS NOT CLEAR on how to receive the free data.Now where does it state free Data giveaway on Exede website. I stumbled upon it on a google search when looking for why I cannot receive Freedom package.