Former customer, cannot use email or chat

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Former customer here (and we are SOOO glad we are now in an area where we can get REAL internet i.e. cable! This company is a joke! Do they think changing their name helps? But yet, here I am still with an issue. I have sent 5 emails today but since I am no longer a customer, I keep getting one of their famous canned responses... Can't use email or chat...
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Shannon K. Wendt-Heath

  • 2 Posts
  • 0 Reply Likes
  • annoyed

Posted 2 years ago

  • 1
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  • 105 Posts
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Hi Shannon - Why don't you try Viasat Customer Service - 1 (888) 746-8960. Have your (old) customer number handy when you call.
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Matt B, Viasat Employee

  • 992 Posts
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Where did you send those emails?  The mods here (Brad, Diana and myself) monitor  Whatever issue you're running into, we would be happy to help you!