finding the satellite

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  • Updated 2 months ago
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My internet is slow. When I try to fix it on the app it tells me my dish is misaligned and cannot receive a signal. I just had them out 6 months ago to realign my dish and we haven't had any big storms that would move the dish. Anyone else have this problem and been able to fix it without paying 95 dollars for Viasat to send out a tech? Of course they say I need a tech to do it but I know there is an app available to find the satellite because the initial installer had it on his phone.
Photo of jaborseth .

jaborseth .

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Posted 2 months ago

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Photo of ExSatUser


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You will have to have a tech do it. Consumers do not have access to these tools and tuning on to the spot beam isnt that easy.

Somebody might try to push Easycare on you. Don't do it. Not worth the price over time.