find contract end date

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  • Question
  • Updated 4 months ago
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find contract end date
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jerry

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Posted 2 years ago

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Brad, Viasat Employee

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Hi Jerry if you go to account.viasat.com you should be able to see the start date of your account and when the 24 month agreement began
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Jim Eoff

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I sure don't see it in my account and I checked all the menus I see (on the Dashboard https://account.viasat.com/dashboard).
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Jim Eoff

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I haven't checked for that, but could probably check my bank records. In any case I talked to them yesterday and was surprised to learn that I'm no longer under a commitment. I had a note that I'd made a change in early 2018. I believe that was a change in plans and I didn't realize that (or that one anyway) did create a new 2-year commitment.
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VeteranSatUser, Champion

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Only a new two year commitment omit you changed satellites.
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Steve Frederick-VS1/Beam314, Champion

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Gabe, the account page does allow you to check all invoices. I really don't need to know my start date, since I go back to April 2012 with Viasat/Exede.
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Brad, Viasat Employee

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Steve's workaround should work. It has your entire billing history so you can see when it first started from your first bill. You can also email us at viasatlistens@viasat.com and we'll find it for you
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GabeU, Champion

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Gabe, the account page does allow you to check all invoices. I really don't need to know my start date, since I go back to April 2012 with Viasat/Exede.
I figured you knew.  I just meant for those that don't, like the OP.  
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Paul Rippeth

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This is utterly ridiculous, why can't you put contract end date on our account page? Typical Wild Blue!!
Looking at my invoices does not tell me my contract end date. This is a ploy to frustrate the customer so they won’t change providers.